FeaturesTools that help your practice excel

Verify Your Patient’s Eligibility In Seconds!

Real-Time Eligibility Verification

We’ve designed a system that connects to over 500 insurance carriers to instantly check eligibility and benefit coverage. Our goal is simple, streamlined patient registration. Eligibility verification is done when the patient submits their forms, so you have the latest, up-to-date coverage information. We go one step further and allow you to check coverage at any time. So if your patient comes back to the office in six months, you can verify their coverage with the click of a button.

We are constantly adding insurance carriers to provide the best eligibility check available. We have compiled a list of our current insurance carriers below. Feel free to contact us if you have any questions.

Set Your Welcome Email And Go

Welcome Email System

It all starts here. After the patient has set up an appointment, you can use the Practice Sense system to send the patient your welcome email. All you need is their name, email, and appointment time. We generate a link to your forms which gets automatically attached to your welcome email. The patient can fill out the forms online, on any device.

This step is very simple to execute and makes the registration process easy for your patients. We know you spent a lot of time coming up with the way to best serve your patients – creating a simple registration process for your patients can prove to be beneficial in the short term and lead to a lasting beneficial relationship. Wouldn’t you want your patients telling their friends and family how great their experience was?
Our customers have told us that patients who use Practice Sense forms are more likely to submit insurance information that is complete and up to date. Some of our customers have reported a maximum of 40 minutes saved per patient between the collection of insurance information and phone verification.

Incomplete Patient Registration?

Track Patient Submissions

We record all forms that are sent out to ensure you get your patient info on time, every time. This tracker works in sync with our automatic reminders. On your dashboard homepage, you can quickly view if forms have been sent to a particular patient and whether that patient has completed the forms. If they have not completed the forms, we show you the date the forms were sent and a button to fire out a manual reminder.

We provide automatic reminders which fire off on two different intervals. Customize your reminder template and we will handle the rest. By default, we send automatic reminders 72 hours and 24 hours before their appointment. Want to make sure they get it? We also provide manual reminders which can be sent from the main dashboard in the admin area.You will then be notified when the patient successfully completes their forms.

Optimizing deliverability

Email Delivery Verification

Didn’t get the message? We make sure your patients receive the messages you send.

After entering your patient’s information into the invitation message, we track to make sure the message was successfully delivered. If the message was rejected, bounced, or failed for any other reason, we notify you and give you the ability to update the patient’s email address. We included this additional capability to ensure your patients get your invitation and fill out your electronic patient forms before their appointment.
Make your life less stressful and transition to paperless records.

Our customers have told us that patients who use Practice Sense forms are more likely to submit insurance information that is complete and up to date. Some of our customers have reported a maximum of 40 minutes saved per patient between the collection of insurance information and phone verification.

Your Practice. Your Style.

Form Branding

Upload your practice’s logo, we will add it to your forms. When your patients visit the forms to fill out their information, they will see your logo and feel as if they are on your practice’s website. You also have the ability to customize the colors of the form to match your practice branding. We keep the forms on our server to ensure the highest level of security and encryption are met.

Practice Sense allows customization of all email templates, as well as office documentation. If you always send out the same welcome letter to patients, why not have it fire out as the default email? Setting up templates is as simple as copying and pasting into our editor. You can style the text to your liking.

In addition, you can upload and customize your office documentation. You can select documents which will be attached to the form for electronic signature. Customizing documentation is easy as copying and pasting from Microsoft Word. You can also style the documentation to match your preference. Once the document is saved, it will be added to every form that is sent out. We provide stock versions of an Office Policy, HIPAA Consent, and Financial Agreement.

E-SIGN & HIPAA Compliant

Electronic Signatures

Get Signatures For Patients’ Documentation – Before They Arrive.

We really don’t like using paper, especially for signatures. We give you the option to add your office documentation to the end of your forms for the patient to electronically sign and date. We meet requirements set forth by HIPAA and E-SIGN. We capture the patients IP address and attach it to their signature.

It's all about patient experience.

Customizable Confirmation Page

Share Who You Are With Your Patients.
Upon successful completion of their registration, patients will be sent to a page with a customizable image and video. This page is useful in virtually introducing the patient to your team & office. Most of our customers show a virtual tour of their office in a video pop-up. We make this easy to execute by adding an image upload in your form settings as well as a YouTube link box for the video pop-up.