Category

Patient Communication

9 Tips to Lower Patient No-Show and Cancellation Rates

By | Patient Communication, Scheduling Tips

It’s so frustrating when a patient cancels their appointment at a dental practice at the last minute. Even worse, they may not show up at all and leave no advanced warning. Patient no-shows and cancellations are a burden because they cost your practice time and money and cause re-scheduling issues.  Helping push more patients show up for their dental appointments takes persistance and accountability. We teach you 6 tips to reduce your patient no-show and cancellation rates. By the end…

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5 Ways to Happier Patients with Dental Patient Communication

By | Patient Communication

Keeping patients happy is a constant challenge. Your dental practice may see patients from the age range of children to seniors. How do you possibly keep each type of patient happy? When your patients feel in the loop with your dental practice, they’ll be happier when they come in for an appointment. We share five tips to help you communicate better with your patients. In the end, you’ll learn how to make a more positive experience at your dental practice. 

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How to Get Inactive Patients to Schedule an Appointment.

By | Office Marketing and Advice, Patient Communication, Scheduling Tips

Moving a patient from active to inactive status is a somber moment. For some reason, one of your patients has not returned calls, followed up with his or her care or been in for a wellness check. However, the battle of retaining that person as a patient is not over. You can leverage today’s medical trends and the appropriate tools, such as making patient registration forms available 24/7, to get them to schedule a new appointment. If your patients have…

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The New Generation Versus Traditional Medical Advertising

By | Medical Advancements, Office Marketing and Advice, Patient Communication

The new generation is unlike any previous generation when it comes to medical advertising. Today’s youth have access to more information, more options and more people than you can imagine. Simple decisions about purchasing clothing or foods have grown more complex as the new generation embraces the digital age, reflecting one of the medical trends identified in another blog post. Your online presence and ability to offer online patient registration forms will come under the scrutiny of an eco-conscious, more-aware…

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A Quick “To-Do” List for Office Managers in Scheduling Patients Correctly.

By | Patient Communication, Scheduling Tips

As the office manager, it can be difficult to manage the scheduling of appointments in your dental practice. Your staff members are working together to schedule appointments, and you have to address any complaints that may arise from unsatisfied or angry patients. However, you can help organize appointments and optimize the patient scheduling process by following these six tips for how to schedule patients correctly.

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Patient No-Shows | 6 Ways to Help Your Patients Stick to Their Appointments

By | Patient Communication, Reducing Office Stress

Canceled appointments and appointment no-shows mean your practice is losing money and wasting resources. You have to try to fill the gap, reschedule patients at a later date and hope the patient does not cancel again. Fortunately, you can use these six tips to encourage patients to keep their appointments and reduce patients missing appointments.

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How Do Patients Benefit From Better Practice Time Management?

By | Patient Communication, Time Management

Practice time management isn’t only about making your life easier throughout the workday. It’s about improving the experience of your staff, yourself, and your patients, and it starts with the digitization of care for patient intake forms and patient registration forms and understanding why you need it. Moreover, better practice time management directly impacts the quality of care and timeliness of your services. Let’s look at how patient benefit from better practice time management now.

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